Lai Pheng
United Kingdom
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Lai Pheng's Trip Date:
8th Jun - 17th Jun 2025
What was your most memorable moment?
The surreal silence and beauty of floating in zodiac among icebergs
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Into the Polar Bear’s Realm?
9 out of 10
Tell us about Zodiac excursions
Organised and well executed
Tell us about the expedition team
All very professional and knowledgable
Tell us about the Ocean Explorer
Lovely ship overall. Hotel and dining, kitchen staff very good. Shout out to Jorgei (?) F&B manager in main restaurant and all serving staff, especially Krizzi
Do you have any tips or advice for other people planning a trip to The Arctic?
No need to overpack!
Has your experience changed your perspective in any way?
Increased sense of adventure
Do you have any recommendations for Swoop, or feedback about the team?
Include hotel post Longyearben in Helsinki.
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No