Sumathi
Malaysia
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Sumathi's Trip Date:
8th Jun - 17th Jun 2025
What was your most memorable moment?
Seeing the polar bears and the cubs
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Into the Polar Bear’s Realm?
8 out of 10
Were Swoop right to recommend Quark Expeditions?
Yes
Tell us about Zodiac excursions
Could have been better. Not sure the reason for not proactive venturing it sometimes felt underwhelming
Tell us about the expedition team
Some were very good and made sure everyone on the zodiac got to see what is needed. Others were more in the motion of taking us there and back
Tell us about the Ocean Explorer
It’s a beautiful ship inside and was very impressive. Rooms were excellent with updated amenities and storage.
Something Else?
Food was frankly underwhelming
Do you have any tips or advice for other people planning a trip to The Arctic?
If you have visited Antarctica first then you have to downplay your expectations.
Has your experience changed your perspective in any way?
I now understand the need to protect our wildlife.
Do you have any recommendations for Swoop, or feedback about the team?
With swoop I have no issues except the teaser tour of Helsinki. Whatever made you decide we will be ok to eat fish at every meal is beyond me!!!!
Would you consider another trip to the Arctic with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
Yes
