Barring

United States Of America

Customer
Rating

6

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Barring's Trip:

Svalbard Explorer

Barring's Trip Date:

6th Jul - 18th Jul 2022

What was your most memorable moment?

Polar bears, walruses, fairly close up

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

6 out of 10

On a scale of 0 to 10, how would you rate your trip: Svalbard Explorer?

1 2 3 4 5 6 7 8 9 10

9 out of 10

Has your experience changed your perspective in any way?

I have acquired a real appreciation for very small ship expeditions.

Do you have any tips or advice for other people planning a trip to The Arctic?

Do small ships, not large. Be prepared for things to not always work as well as they might, so roll with the punches. This is more an expedition than a canned cruise. Which is as it should be.

Do you have any recommendations for Swoop, or feedback about the team?

Be more proactive with customers. They are more likely to worry about the details if they don't hear from you - and, really, you all should be on top of the details.

Would you consider another trip to the Arctic with Swoop?

No

Would you be interested in travelling to Antarctica with Swoop?

No

Would you be interested in travelling to Patagonia with Swoop?

No

15 people found this review helpful

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