Lizann Cooke

Customer
Rating

7

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Lizann Cooke's Trip Date:

13th Aug - 24th Aug 2019

Overall, how was your trip?

The natural beauty is amazing. Greenland is friendly, beautifully. Expensive , and well worth visiting. Be in good shape in order to hike this country. You will not be disappointed in your efforts.

In one sentence, what did you think of the Arctic? Did it live up to your expectations?

Wonderful, beautiful, serene and simplistic.

Would you visit again?

Maybe

How was the service that Swoop provided?

Swoop was good, however we were never informed about various excursions.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

7 out of 10

How were your experiences on the guided excursions?

Guided hikes were great. They need to tell truthfully how difficult each hike will be. There version of easy differs with most other hikers. You need to be in good shape or you will fall behind.

​How would you describe {vessel.title} if talking to somebody potentially interested in going to the Arctic, and what tips would you pass​ on?

The ship was good. Our cabin, the captains cabin was spacious. The cost is overpriced. The service we received from Mike, who oversaw our cabin was great. Staff very competent and friendly. The food is below average. Very disappointing. This is not a cheap trip I would have expected better quality and taste.

If Swoop arranged some of your travel before/after your voyage/group trip. How did we do?

N/A

13 people found this review helpful

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