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Why work for Swoop Arctic?

At Swoop Arctic, we’re a close-knit growing community of travel enthusiasts - ex-guides, avid travellers, and those with an adventurous spirit. Since 2017, we’ve been helping our customers experience the trip of a lifetime in the Arctic.

Our success is rooted in our intimate knowledge of these incredible regions, our deep care for their preservation, our commitment to doing what’s right for people and the planet and, above all, our connectedness as a team.

That commitment lives in our values, which guide everything we do:

  • Expertise – This is our superpower and why customers choose Swoop
  • Collaboration – The whole is greater than the sum of its parts, and more fun
  • Innovation – Because standing still is going backwards
  • Customer-centricity – Customers lie at the heart of our decision-making
  • Fairness – This is central to all of our interactions

Why join us?

Our culture is shaped by curiosity, care, and connection. We work smart, collaborate closely, and take pride in doing meaningful work that makes a difference. We strive for excellence, support each other to grow, and create space to enjoy the journey along the way. Though we’re a remote-first company, we’re far from distant.

Staying connected is something we actively prioritise – through day-to-day collaboration, regular check-ins, training sessions and spontaneous chats that keep our growing team close – including an end-of-week wash-up on Friday afternoon’s where we review our week and look ahead to weekend plans.

We’re always up for hearing from people with experience in Sales or Customer Service – especially those inspired by, or who have firsthand experience of, the Arctic.

If you’re driven by purpose and excited by the idea of doing meaningful work with a passionate, ambitious team, join our Talent Community and let’s see where your experience can take you.

As we continue to grow, we’re preparing to hire for exciting new roles in Customer Service and Sales. If you have the relevant experience, we’d love for you to join our Talent Community and be among the first to hear when opportunities open up.

If you’ve previously sold trips to Antarctica, Patagonia, or the Arctic, or have helped customers plan and enhance their journeys to these destinations, we’d be especially keen to hear from you!