About Swoop

On the surface we’re a travel agency specialising in adventurous trips to The Arctic, Antarctica and Patagonia. Dig deeper and you’ll find a diverse team of twenty-five people who are deeply knowledgeable and passionate about their destinations, working with individual autonomy and shared purpose. Customers cite our three websites as the best guidebooks to their regions, and our trips and service second to none. Swoop is heading towards being not just the global number one for our destinations and a stand-out brand in the travel industry, but also the centre of gravity for a worldwide community of people with an enduring interest in the experiences that can be found at the ends of the earth.

People & Culture Manager

Our Bristol team is growing, and we’re looking for a part-time People and Culture Manager to establish and develop the HR function. The role is 2.5 days per week, office-based for two days per week, and remote/flexible for the remaining half a day. 

Who are we?
Swoop Travel is a 30-person (and growing) travel company, specialising in trips to the ends of the earth; extraordinary destinations that provide our customers with incredible experiences and lifelong memories.

Why is this role important?
Swoop Travel is built upon the knowledge, passion and expertise of our team. As we advance, we need someone to develop and support this team to grow in all the ways we know they are capable of.

Frankly, we’re at a crossroads in our journey and as a team we need to pull together now more than ever to achieve our ambitions. We’re at a point where our team needs the personal development, structure and support that only an experienced HR professional can provide.

What you’ll be doing
Generalist HR and ER, coupled with strategic, organisational growth and development planning. One week you may be honing a suite of policies, and the next devising a performance management system that provides all team members with a twelve-month plan for growth. This is a new role, so with it comes scope to optimise what we already have and build what we don’t.

Who you’ll be
This role lies right at the heart of Swoop, integral to our growth. We need someone strategic, someone who knows how to drive positive change and implement it. Someone tech savvy, who doesn’t wait to be told that something needs improving or updating, with ruthless prioritisation skills and the capability to work without bureaucracy.

It’s also important that you’ve worked in an SME or entrepreneurial environment in a senior HR position - ideally within an owner-managed business.

In return, we can offer
A salary of £40K-£50K pro-rata, dependent on your level of experience. This includes a company bonus, 25 days holiday per annum, opportunities to travel (alongside free travel insurance) and the best views in Bristol. Seriously – we don’t call our offices ‘The Condor's Nest’ for nothing.

How to apply
Please include your CV and a one-page covering letter to let us know why you could be right for the role.

North America Polar Specialist

Swoop is expanding and we’re looking for an experienced polar specialist to help drive polar sales by expertly selling trips to Antarctica and the Arctic. This is a home working role, for a candidate based ideally in North America (EST preferred).

You would join a small, passionate, highly-productive team of globally-spread polar specialists; three people in the UK, one person in Argentina and one person in Australasia.

Who are we?

Swoop Travel is a 30-person (and growing) travel company, specialising in trips to the ends of the earth, Antarctica, Patagonia and The Arctic; extraordinary destinations that provide our customers with incredible experiences and lifelong memories.

We don’t just work in the adventure travel industry, we live, sleep, eat and breathe all things travel and adventure. Our passion is what drives our success, and although there are plenty of socials, destination-based reconnaissance trips and fun, we work hard and we love what we do. If you don’t dream of your next travel adventure or have regular weekend plans to be out in the fresh air and the wilderness, then maybe we’re not quite the right fit for you.

What you'll be doing

As part of a small growing team, your role will be to help drive our polar sales to achieve our growth plans. Alongside sales, you will also be responsible for helping to improve our websites, fostering close working relations with our key partners and supporting the marketing of our destinations.

The job is primarily office-based, however, at times this will require flexibility to meet suppliers, attend customer meetings and industry events, and for polar travel as part of essential destination and product knowledge growth. 

Who you'll be

You’ll have an infectious passion for the polar regions, and first-hand experience is non-negotiable - we want someone with the polar regions under their fingernails. Your experience will be coupled with impeccable client facing skills, alongside excellent written and verbal communication.

You’ll be commercially aware, with some sales experience and the ability to inspire and enthuse potential customers about these incredible regions. Most importantly you will have outstanding listening skills and the intuition to understand what customers want before even they do.

In return, we can offer

This is a home working role, with the flexibility to choose your own workplace. We already have six geographically-spread colleagues and have the experience and technology to help bridge gaps in geography.

A competitive salary, dependent on your level of experience (plus polar sales team bonus and company bonus), 20 days holiday per annum (plus your birthday), and annual 2-3 week reconnaissance trips.

We work 9am to 6pm (local time) Monday to Friday, but we would ask for a bit of flexibility when needed, and we’ll offer the same in return.  We’d also look to you to help provide out-of-office weekend cover for one weekend a month, which means being available to respond to new enquiries only (two hours a day maximum).

How to apply

If you feel you’ve got the prerequisites, please get in touch by sending your CV to [email protected] with a covering letter explaining in no more than 300 words what it is about the polar regions, the Arctic or Antarctica (your choice) that you find so captivating.

Ready to Book Your Arctic Adventure?

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